Privacy Policy

1. Who We Are

MoatSquare Consulting ("MoatSquare", "we", "us", or "our") operates the website moatsquare.com. We are a strategic marketing consultancy for B2B technology companies. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.

If you have questions about this policy, contact us at privacy@moatsquare.com.

2. Information We Collect

2.1 Information You Provide Directly

When you fill out a contact form, request a consultation, or subscribe to our content, we may collect:

• Name and job title
• Business email address
• Company name and website
• Any message or enquiry content you submit

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URL (the page that linked you here)
• Device type and operating system

2.3 Cookies and Similar Technologies

We use a service worker and browser caching to improve site performance. We do not use third-party advertising cookies or tracking pixels. Essential cookies may be set for functional purposes (e.g. form security tokens). You can disable cookies in your browser settings, though some site functionality may be affected.

3. How We Use Your Information

We use collected information to:

• Respond to your enquiries and provide the services you request
• Send relevant content, insights, or updates you have opted into
• Improve our website content, performance, and user experience
• Comply with legal obligations
• Protect against fraudulent or unlawful activity

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing personal data are:

• Contractual necessity — to respond to service enquiries and fulfil engagements
• Legitimate interests — to improve our services and communicate relevant content, where these interests are not overridden by your rights
• Consent — for any marketing communications you explicitly opt into
• Legal obligation — where processing is required by applicable law

5. Data Sharing and Disclosure

We may share your information with trusted third-party service providers who assist us in operating our website and business (for example, email delivery services). These providers are contractually obligated to keep your data confidential and may only use it to provide services on our behalf.

We may also disclose information where required to do so by law, court order, or government authority, or to protect the rights and safety of MoatSquare, our users, or others.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for up to 3 years unless an ongoing commercial relationship exists. You may request deletion of your data at any time (see Section 8).

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS and we follow industry-standard security practices. However, no method of internet transmission is 100% secure.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data ("right to be forgotten")
• Restriction — request that we limit how we process your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — withdraw any previously given consent at any time

To exercise any of these rights, email us at privacy@moatsquare.com. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites (such as LinkedIn). We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

10. Children's Privacy

Our website and services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

MoatSquare Consulting
Email: privacy@moatsquare.com
Website: moatsquare.com